Privacy Policy

Introduction

Dwata Technologies Pvt. Ltd. (“Dwata,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect through this website (the “Site”), how we use it, and the choices available to you. By using the Site, you agree to the practices described in this policy.

Information We Collect

We collect information in two ways. The first is information you provide directly — when you submit our contact form, request a proposal, or otherwise correspond with us, we collect details such as your name, work email address, phone number, company name, the service you are interested in, and the contents of your message.

The second is information collected automatically. Like most websites, we use analytics and cookie technologies to understand how visitors use the Site, including pages viewed, time spent on the Site, referring pages, browser and device type, and an approximate location derived from IP address.

We do not knowingly collect sensitive personal information — such as financial account details, health information, or government identification numbers — through the Site.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our contact form and connect you with the right team
• Understand how visitors use the Site so we can improve its content, structure, and performance
• Maintain the security and proper functioning of the Site
• Comply with applicable legal and regulatory obligations

We do not sell your personal information, and we do not use contact form submissions to send unsolicited marketing.

Cookies & Analytics

We use Google Analytics and Google Tag Manager to understand aggregate visitor behavior on the Site — for example, which pages are most useful and how visitors move between them. These tools rely on cookies and similar technologies to collect information such as pages visited, session duration, and general geographic region. This data is used in aggregate and is not used by us to individually identify visitors.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain interactive features of the Site but will not prevent you from accessing its content. Google’s use of data collected through Google Analytics and Google Tag Manager is governed by Google’s own privacy policy.

Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers who support our operations — for example, hosting, email delivery, and analytics providers — under obligations to use it only for the purpose we have engaged them for
• Legal or regulatory authorities, where required by law, regulation, or valid legal process
• A successor entity, in the event of a merger, acquisition, or sale of assets, subject to the commitments described in this policy

Data Security

We apply reasonable technical and organizational safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable law — including, where relevant, India’s Digital Personal Data Protection Act, 2023 — you may have the right to access, correct, or request deletion of the personal information we hold about you, or to withdraw consent for its use. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

Children’s Privacy

The Site is intended for business audiences and is not directed at children. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@dwatatech.com.